When you register with us we create a new health record for you and obtain your past health records from your previous GP practice. We make every effort to keep your information confidential and secure. You have the right to see your health records, though there may be a charge.
The primary health care team (including doctors, nurses, health visitors, district nurses, midwives, managers and support staff) use your information to provide healthcare and administer the practice. We share information with other people involved in your care, such as hospital doctors.
We use your information to help us improve the type and quality of service that we offer and we provide information to the NHS for financial and monitoring purposes. We use personal information to assist in teaching medical and nursing students. Information from health records is sometimes used for research purposes, although details that could identify a patient will not be removed from the premises.
All telephone calls to and from the practice are recorded and may be monitored for training and quality purposes.