Privacy Notice: Enhanced Access

Privacy Notice: Enhanced Access

Primary Care Networks (PCNs) are a key part of the NHS Long Term Plan, with all general practices being required to be in a network. This practice is part of the Blackheath and Charlton Primary Care Network.

Blackheath and Charlton is made up of a number GP Practices created to work collaboratively to ensure the health care system within our area works effectively by sharing knowledge and resources.

As part of the PCN Network Contract DES, Blackheath and Charlton PCN will be delivering an Enhanced Access service that offers wider access to routine primary care services between the hours of 6:30-8pm on Weekdays and 9am-5pm on Saturdays.

The following services will be provided as part of Enhanced Access:

  • All core Primary Care services
  • Same Day GP Bookings
  • Advance GP Bookings
  • Minor Illness
  • Wound Care
  • Screening e.g. Smears
  • Immunisation e.g. Childhood immunisations, Flu
  • Long-Term Conditions e.g. Diabetes prevention, COPD
  • Health and Wellbeing e.g. Health checks, Baby checks
  • Sexual Health e.g. Screening, Contraceptive advice
  • Social Prescribing

All registered patients have availability of the appointment slots across the network.

Access will be provided to NHS 111 to make use of any unused ‘on the same day’ slots within the service hours.

To enable us to provide our Enhanced Access Service to you, GPs from other local practices will at times have access to your full GP record but only when providing direct care to you.

People who have access to your information will only normally have access to that which they need to fulfil their roles, for instance admin staff will normally only see your name, address, contact details, appointment history and registration details in order to book appointments, the practice nurses will normally have access to your immunisation, treatment, significant active and important past histories, your allergies and relevant recent contacts whilst the GP you see or speak to will normally have access to everything in your record.

Greenwich PCN Alliance Ltd will be providing all organisational support for this service. Note this does not include the provision of clinical hours, treatment or staff.

Controller contact details

(Main Site)
Blackheath Standard Surgery
11-13 Charlton Rd

The Fairfield Practice
Fairfield Grove

Vanbrugh Group Practice
2 Greenwich Centre
Greenwich Square Health Centre
12 Lambarde Square
SE10 9GB

Manor Brook Medical Centre
117 Brook Ln

Data Protection Officer contact details

Danielle Gibbons
GP Data Protection Officer
[email protected]

Purpose of the processing

To provide our patients with direct care.

The Lawfulness Conditions and Special Categories

The processing of personal data in the delivery of direct care and for providers’ administrative purposes in this surgery and in support of direct care elsewhere  is supported under the following Article 6 and 9 conditions of the GDPR:

  • Article 6(1)(e) ‘…necessary for the performance of a task carried out in the public interest or in the exercise of official authority…’.
  • Article 9(2)(h) ‘necessary for the purposes of preventative or occupational medicine for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services…”

We will also recognise your rights established under UK case law collectively known as the “Common Law Duty of Confidentiality”*

Recipient or categories of recipients of the shared data

The data will be shared with:

(Main Site)
Blackheath Standard Surgery

The Fairfield Practice

Vanbrugh Group Practice

Manor Brook Medical Centre

Rights to object

You have the right under Article 21 of the GDPR to object to your personal information being processed. Please contact the Practice if you wish to object to the processing of your data. You should be aware that this is a right to raise an objection which is not the same as having an absolute right to have your wishes granted in every circumstance.

GP Practices process personal data under Article 6(1)(c) on a lawful and legitimate basis where the organisation is obliged under law to comply with

  • The General Data Protection Regulations (GDPR)
  • The Freedom of Information Act
  • The NHS Constitution
  • The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009

By complying with these laws, the Practice has compelling legitimate grounds for the processing which override the interests, rights and freedoms in the right to object.

Right to access and correct

Under GDPR and the Data Protection Act 2018, you have the right to see or be given a copy of any personal data we hold about you. To gain access to a copy of your information, you will need to make a Subject Access Request (SAR) to the practice.

You also have the right to have incorrect data held about you corrected.

Retention period

The data will be retained for the period as specified in the national NHS records retention schedule.

Right to Complain

You have the right to complain to the Information Commissioner’s Office, you can do this online at or calling their helpline on 0303 123 1113 (local rate) or 01625 545 745 (national rate).

There are National Offices for Scotland, Northern Ireland and Wales, (see ICO website).